Gary began his career with ATF in Cleveland, Ohio in 1987 as an inspector working the areas of Northern Ohio and Indiana. After ten years, he was promoted to a firearms specialist position in ATF Headquarters in the Firearms Programs Division where he worked on national programs and initiatives as well as answered questions from industry and the public pertaining to Federal firearms laws. During this time he worked closely with the National Shooting Sports Foundation helping with Don’t Lie for the Other Guy program and establishing greater involvement with retail operations. In 2000 Gary transferred to the Seattle Field Division as Area supervisor, and in 2002 he spent 6 months acting as Director of Industry Operations (DIO). During this time he managed industry related issues and compliance inspections throughout the geographical area of Washington, Oregon, Idaho, Alaska, Hawaii, Guam, and Marianas Islands. In 2003 he returned to ATF headquarters where he continued to manage various firearms and explosives programs. Then in 2009 Gary transferred back to field work as DIO of the Washington and Baltimore Field Divisions, overseeing industry inspections in the States of Maryland, Delaware, Virginia, and part of West Virginia until his retirement from ATF on February 28, 2015.
Judy Bender joined ATF in 1973 in Chicago, IL, just a year after it became a Bureau. She was hired as a Clerk-Stenographer, then later an Investigative Analyst, and worked with ATF’s special agents, including a year in ATF Headquarters. After 27 years, Judy became an ATF inspector/investigator. Over the next 15 years, she conducted hundreds of inspections of firearms and explosive licensees and qualified many applicants for firearms and explosive licenses. She also taught and developed practical exercises at the Federal Law Enforcement Training Center. During her career, Judy was the training instructor for several new investigators and supervised the Downers Grove, IL for an extended period of time. Judy retired from ATF with over 42 years of Government service.
Bob Berthold began his career in the U.S. Air Force, retiring as an officer in 1993. He joined the California Department of Justice in Sacramento in 1994, serving in several capacities, including work with the Criminal Intelligence in the Violent Crimes Unit. In 2005, Berthold was promoted to Field Representative/Inspector with the California Department of Justice Firearms Unit. His duties included inspecting firearm dealers for compliance with state firearm laws and assisting the Department of Justice Firearm Enforcement section in investigating criminal activities relating to firearms. He has since trained and educated California law enforcement agencies on firearm laws and illegal firearms, and he’s served as the trainer for new inspectors.
John Bocker is founder and CEO of JB Group, LLC, a Denver-based risk management and security consulting firm. Throughout his career, Bocker has been successful in building strong teams that are committed to the organization’s risk success and consistently exceeding expectations and financial plans. He attributes his success to focusing on evaluating empirical data to determine impact of resources, a collaborative team approach, treating individuals with respect, setting clear objectives, managing execution, and prioritizing team goals, integrity and safety. Bocker’s specialties include strategic planning, statistical analysis, change management, operational and compliance auditing, complex investigations and leadership development. He optimized his executive leadership experience in various senior Risk Management and Operational roles at Circuit City, Galyan’s, OfficeMax, Smashburger Restaurants and Vail Resorts.
John Clark is the Principal of PCI Services, LLC. PCI Services is a business consultancy firm specializing in bringing innovative ideas to fruition, driving operational effectiveness and developing solutions for growth for its Customers. The company’s Customer base includes individuals, small to mid-size businesses, faith based organizations and institutions of learning. PCI Services other areas of expertise include loss and risk mitigation, business development and strategic decisioning as well as the development and implementation of business control programs, which enhance stability & strengthen operational and financial performance.
Fred joined the ATF in 1975 as a compliance inspector. He was promoted to supervisory ATF compliance inspector for 10 years where he supervised and monitored inspections. Fred received a promotion to work as the ATF representative to FBI/NICS until his retirement in 2011.
Harry retired from ATF June 30, 2012, after more than 36 years of service. He began his career as an Inspector in Raleigh, NC; and he conducted numerous firearms and explosives inspections in both North and South Carolina until being transferred to Bureau Headquarters in 1983. During his career, Harry was Area Supervisor in Detroit and a branch chief in Headquarters. In 1998, he became Director, Industry Operations of the Nashville Field Division where, for 12 years he directed all of the firearms inspection activities in Tennessee and Alabama. During that 12-year period, Harry oversaw more than 5,000 firearms qualification and compliance inspections and conducted approximately 50 firearms industry educational seminars. In 2010, Harry became Deputy Assistant Director for Field Operations where he was responsible for the entire firearms regulatory policy and inspection program nationwide.
Bill has over thirty years’ experience in retail loss prevention passionately serving others in leadership roles such as site manager, corporate manager and director. Businesses have included small and growing retail chains as well as a Fortune 1000 company. For over 18 of those years Bill has been in the retail outdoor arena with responsibility for ATF compliance and firearms related investigations. Bill is a guest speaker at groups such as National Shooting Sports Foundation (NSSF) SHOT Show, National Retail Federation (NRF), Retail Industry Leaders Association (RILA), Retail Technology (RETECH), ASIS International and The Loss Prevention Foundation. Bill has appeared in various retail related magazine interviews and articles on such topics as emerging security technology, return fraud, physical security and leadership. Bill served over twenty years in municipal law enforcement as a uniform patrol officer, detective and supervisor where he specialized in impaired driving enforcement with the drug recognition expert program. In addition Bill was a state certified law enforcement instructor. Bill volunteers as a Hunter Education instructor in Nebraska, serves on the ASIS Retail Loss Prevention Council and is a member of the Subject Matter Expert Committee. Bill is also on the board of directors for The Loss Prevention Foundation.
Wally is a retired ATF Deputy Assistant Director with 30+ years of ATF experience. As DAD, he directed all regulatory firearms programs including: The development and monitoring of firearms inspection programs, licensing, NFA, imports, tracing and regulations, as well as the firearms technology branch. He retired from ATF in October 2005. For the last 6 years, Wally has brought his expertise in firearms laws and regulations to firearms industry members as a private consultant. As a consultant he has conducted FFL site visits to review required records and sample firearms inventories. He has also, provided employee training, helped to develop compliance plans and assisted FFLs of all types and sizes with ATF compliance and licensing issues.
Audrey began her career with the Bureau of Alcohol, Tobacco and Firearms (ATF) in early 1977. She worked in a variety of positions in New York City, Philadelphia, Baltimore and Washington DC. Audrey spent a number of years managing the national inspector training program and then later worked with Congress as a member of ATF’s Legislative Affairs Staff. In 2005, Audrey was selected as Deputy Assistant Director for the Office of Enforcement and Programs Services. During her five year, she oversaw the National Tracing Center and the development of regulations and policies governing the firearms industries. In 2011, Audrey became the Acting Assistant Director for the Office of Human Resources and Professional Development. In this role, she oversaw the accreditation process of several major training programs, one of which was the Industry Operations Investigators (IOIs) training program. Audrey retired from the Federal Government in 2012 with 36 year of experience with ATF.
Jean Zabel joined ATF in 1988 in Charlotte, NC as an Inspector and conducted firearms inspections throughout North and South Carolina. She was promoted to Special Operations Inspector and was responsible for the firearms and explosives programs in the Charlotte Field Division. In January, 2000, Jean became the Program Manager at the Federal Law Enforcement Training Center in Georgia where she was responsible for the ATF Investigator training program. She later transferred to Tampa, Florida as a Senior Operations Officer for the Tampa Field Division and was later promoted to Area Supervisor. As the Area Supervisor, Jean selected the firearms licensees to be inspected, oversaw the inspection process and reviewed the results of each inspection. Also while in Tampa, she served as a hearing officer for firearms adverse action cases. She retired from ATF in November 2011.