NSSF members are invited to join a Fireside Chat with renowned customer service and experience expert Shep Hyken on May 11, 2021, from 2:00-2:30 p.m. Eastern. Reserve your spot today to connect with Shep and ask him questions as he shares why delivering an amazing customer service experience that keeps customers coming back for more … Continue reading Fireside Chat with Shep Hyken, Customer Service & Experience Expert (Member Exclusive)